D365 CIF Widget

Operator Console - Visual Teleassistance

Create a session code, receive customer video, capture a frame, and push visual markers.

Status: idle

CRM Lookup

Search contacts or cases from Dataverse and review key fields.

CIF: checking...

CRM status: idle

Selected contact: none

Task status: idle


Annotations

Capture a frame, click to drop markers, and send them to the customer.